Yesterday was a very important day for my family and we had a major dinner celebration at Capella on Sentosa. If you are not sure what Capella is, its a 6 star hotel on Sentosa that just opened this year. At Capella, it takes 20 to 25 minutes for a valet to locate your car and bring it up and the charges for this service...$12!! I have attended functions and dinners at other hotels before and they take less than half the time to do the same thing for far less the amount of money. We were told by many other people who have attended other events/wedding dinners there before about the same poor valet service. We had already told the hotel prior to booking the ballroom for our celebration of our concerns and to express the standard of service which is expected from the valet. However it was still as bad as it was. The only thing I can say is that they are consistent in the poor standard of service provided.
So a fair warning if you are attending an event at Capella, park your own car in the basement or be prepared for the horrific valet services.
Subscribe to:
Post Comments (Atom)
2 comments:
So much about the Valet, but how was the food?
The food was very much like "Huang Jia" at Kallang but with a larger pricetag...hahahaha. ALthough I would not go back there again...terrible service.
Post a Comment